It’s good to know you can rely on Drybase products
With all our products manufactured to the highest quality standards we are confident that you will enjoy many years of excellence. That is why at Drybase, we offer all our customers a guarantee against defect in materials and workmanship from the date of purchase.
Drop Effect Ltd (the company behind Drybase) warrants that all components manufactured and distributed meet or exceed the standards of the NZ Building Code and will be free from material defects and workmanship for the extended warranty period applicable to the product (see below).
15 Year Manufacturers Warranty
Drybase Tile Shower Bases
Drybase Waste Systems
Mapei Mapelastic Aqadefense Waterproofing System
7 Year Warranty
Frameless Door Hardware
5 Year Warranty
Hinges, Handles and Hardware
12 MONTH Warranty
If your product fails within its guarantee period we will arrange for one of our service representatives to visit you at home to resolve the fault, by repairing or replacing any defective component, free of charge. If your shower develops a fault either in or out of the guarantee period please contact us. You can do this by emailing firstname.lastname@example.org